Support & Troubleshooting (Organisations)

  • How do I change my email address?

    If you would like to change the email address associated with your personal account, this is possible to do in a couple of different ways. Email us at support@interests.me (from the old email address), and we can usually change your email address. This change will apply to your personal account ...
  • I can't find my organisation!

    If you're managing more than one organisation through the same personal account, and you can't see the one you want, try clicking on the name of the organisation at the top left (whilst logged in). Your other organisation(s) will appear in a dropdown. (If you have many organisations, they will al...
  • Adding an organisation using an existing personal account

    If you already have an account with interests.me (ie you have already created a password), and you want to add an organisation, sign in to interests.me using our homepage - https://interests.me. If you don't already have an organisation we'll take you straight to adding one. If you are already a...
  • Changing the owner of an organisation or project

    If you are the owner of an organisation (the 'account owner'), and you want to hand over the account ownership to someone else, this is the process to follow: First, make sure that the person you want to transfer your account ownership to is already a team member. If they are not, make them a te...
  • How do I add a second organisation?

    If you want to add a second (or third, or fourth) organisation under the same personal account, this is easy to do. Your organisations don't need to be linked to each other - they could be totally different, just both managed by you. Simply log in to your account, and you will see the name of t...
  • How do I close my account?

    If you want to leave, and you manage an organisation, simply email us at support@interests.me from the email address you signed up with, and we will close your account straight away. To unsubscribe from any organisation's email newsletters, or from a community email, please click on the 'unsubsc...
  • "My event is not showing up in the weekly community email. What's wrong?"

    If you are promoting a local event, and your event is not showing up in the weekly community email, and in the Calendar section of the community website, there are a few possible explanations: Your event may be too far in the future to come up in the email yet. The email features events from the...